Frequently Asked Questions

New Library Cards

Are there two libraries in South Hadley?

As of July 1, 2017 the Gaylord Memorial Library is a branch of the South Hadley Public Library.  Library services are provided by the Town of South Hadley, allowing for increased cooperation and programming between the two library sites.  While the two libraries are part of a single system, each will continue to build on the unique strengths that have been developed over a century of library service to the town.

How do I get a library card?

You can get a library card at the front desk free of charge and your card may be used at over 150 libraries in the C/W MARS library network!

How long can I keep library materials?

Books, CDs, and audiobooks, may be checked out for 3 weeks. Movies and magazines may be checked out for 1 week.  Items can be renewed 1 time each.

What if my items are late?

Children and Teen materials are fine free!  Late fees are 10 cents per day past the due date for most other library materials.  Items borrowed from another library may be charged the fee set by the lending library.

Can I renew my library materials?
Library materials automatically renew on their due date!  Each renewable item will get one renewal automatically to give you more time if needed.  Of course, you can call the library at 413-538-5047 or log in to your account through the online library catalog to renew as well or to check the status of your borrowed items.

How do I login, or create an account?
Just go to the C/W MARS catalog at  Click on “Log Into My Account” and enter your library card number (no spaces) and password (usually the last four digits of the telephone number associated with the library card).  From there, you can renew materials, place holds, pay fines, update your account information, and more!

How can I contribute or donate to the library?
Books, CDs, DVDs,  and audiobooks which are less than five years old and in good condition may be donated to the library.  Some items may be added to the collection and some may go to the used book sale.    The Gaylord Memorial Library Association, which owns the library building and grounds, also accepts PayPal donations.