Frequently Asked Questions

New Library Cards

Are there two libraries in South Hadley?
As of July 1, 2017 the Gaylord Memorial Library is a branch of the South Hadley Public Library.  Library services are provided by the Town of South Hadley, allowing for increased cooperation and programming between the two library sites.  While the two libraries are part of a single system, each will continue to build on the unique strengths that have been developed over a century of library service to the town.

How do I get a library card?
You can get a library card at the front desk free of charge and your card may be used at over 150 libraries in the C/W MARS library network!

What is the CW MARS Library Network?
The CW MARS library network is a consortium of over 140 libraries that stretches from the Berkshires to Metrowest regions of Massachusetts. Your library card gives you borrowing privileges at any of these public libraries. Items borrowed from a CW MARS library may be returned at any other CW MARS library.

How long can I keep library materials?
Most books borrowed from the library are checked out for 3 weeks. Movies, videogames, and
magazines are checked out for 1 week. All items checked out from our libraries get 1
automatic renewal. 

What if my items are late?
South Hadley became a fine-free library system in 2020. This means that you will not be
penalized as long as you return your library materials to our library. Lost or stolen materials
will still be billed for the replacement cost.

Can I renew my library materials?
Library materials automatically renew on their due date!  Each renewable item will get one renewal automatically to give you more time if needed.  Of course, you can call the library at 413-538-5047 or log in to your account through the online library catalog to renew as well or to check the status of your borrowed items.

How do I login, or create an account?
Just go to the C/W MARS catalog at  Click on “Log Into My Account” and enter your library card number (no spaces) and password (usually the last four digits of the telephone number associated with the library card).  From there, you can renew materials, place holds, pay fines, update your account information, and more!

How can I contribute or donate to the library?
Books, CDs, DVDs,  and audiobooks which are less than five years old and in good condition may be donated to the library.  Some items may be added to the collection and some may go to the used book sale. The Gaylord Memorial Library Association, which owns the library building and grounds, also accepts PayPal donations.